Privacy Policy

Homify ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our store:

• Personal identifiers: name, email address, phone number, shipping and billing address
• Payment information: credit/debit card details processed securely by our payment providers — we do not store full card numbers
• Account information: username and password if you create an account
• Order and transaction history
• Communications: messages you send us via email or contact forms
• Device and usage data: IP address, browser type, operating system, pages visited, and time spent on our site (collected automatically via cookies and similar technologies)

2. Why We Collect Your Data

We use your information to:

• Process and fulfill your orders and send related notifications
• Communicate with you about your purchases, returns, and customer service requests
• Personalize your shopping experience and show relevant product recommendations
• Send promotional emails and marketing communications (only with your consent)
• Improve our website, products, and services
• Comply with legal obligations and prevent fraud

3. Cookies and Tracking Technologies

Homify uses cookies and similar tracking tools (such as pixels and web beacons) on our website. These help us:

• Keep you logged in and remember your shopping cart
• Understand how visitors navigate and use our store
• Deliver and measure the effectiveness of advertising campaigns (e.g., Meta Pixel, Google Analytics)

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our store. By using our site, you consent to our use of cookies in accordance with this policy.

4. How We Store and Protect Your Data

We take the security of your data seriously. Your information is stored on secure servers with industry-standard encryption (SSL/TLS). Access to your personal data is restricted to authorized personnel only. We use reputable third-party platforms (such as Shopify) that maintain their own high security standards.

While we take all reasonable measures to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

• Payment processors (e.g., Stripe, PayPal) to handle transactions
• Shipping and logistics partners to fulfill and deliver your orders
• Marketing platforms (e.g., Meta, Google) for advertising purposes, under their respective privacy policies
• Customer service tools used to manage communications
• Legal authorities, if required by law or to protect our rights

6. Your Rights Over Your Data

Depending on your location, you may have the following rights:

• Access: request a copy of the personal data we hold about you
• Correction: request that we update inaccurate or incomplete information
• Deletion: request that we delete your personal data ("right to be forgotten")
• Opt-out: unsubscribe from marketing emails at any time via the "unsubscribe" link in any email
• Portability: request a machine-readable export of your data

To exercise any of these rights, please contact us at contact@gethomify.com. We will respond within 30 days.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Order data is typically retained for a minimum of 5 years for accounting and legal purposes.

8. Children's Privacy

Homify is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of Homify after any changes constitutes your acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, please contact us at: contact@gethomify.com